Support
This page is SIBYRA’s permanent official support channel.
In-app Support Center
The bundled FAQ works offline and creates no support record. Form text stays in the current view until Continue to email is selected. SIBYRA then asks the device to open an available email app with the recipient below. No email is sent to SIBYRA until the user reviews it and presses Send there; the email app may retain a draft under its own terms.
Technical support
Describe the platform, app version, expected behavior, and reproduction steps. Do not send passwords, payment or health information, identity documents, exact birth details, private records, API keys, or another person’s data.
Privacy and data
The same monitored public mailbox handles data and privacy requests: support.madebyone@gmail.com.
Data-protection complaints
A data-protection complaint can be emailed to support.madebyone@gmail.com. SIBYRA will acknowledge it within 30 days, investigate as appropriate, provide progress information where necessary, and tell the complainant the outcome.
Deleting local data
Use the deletion and reset controls inside the app or the operating system’s app-data removal. Create a local backup first if you want to retain records.
Urgent situations
SIBYRA is not an emergency or professional service. If there is immediate danger, contact local emergency services or a qualified professional.
Legal information
Legal trader details, including the geographic establishment address, are provided in the Terms of Use.